Data controller / service provider
TEKNOGRAFİ REKLAM AJANSI VE MEDYA İLETİŞİM HİZMETLERİ LİMİTED ŞİRKETİ
- Trade registry number: 61516
- MERSIS number: 0836085463200001
- Tax office: Gazikent
- Tax number: 8360854632
- Address: Değirmiçem Mah. 16053 Sok. Tersan İş Merkezi No: 3/14 Şehitkamil / Gaziantep
- Phone: +90 532 717 68 12
- Email: bilgi@teknografi.net
Hokush is a brand and project of Teknografi Reklam Ajansı ve Medya İletişim Hizmetleri Limited Şirketi.
Our approach
We process only the data needed to provide and secure the service and meet legal obligations. We do not sell user data or use it for unrelated purposes.
Advertising and marketing
Your account contact details and usage data are not used for advertising targeting, advertising measurement or TeknoGrafi/Hokush promotional campaigns. They are not combined with data from other apps or websites, or shared with a data broker, for these purposes. Service, account-security and support communications are separate from marketing messages.
Account and workspace data
Profile, membership, task, message, file, customer and activity records are processed to provide the features you choose. Visibility within a workspace is limited by account roles and the permissions assigned by the business.
Information you share in the mobile app
Your account name, email, optional phone number, user identifier and workspace memberships support sign-in and access control. Task titles, descriptions, subtasks, chat messages, poll responses and uploaded files sync with your selected workspace. These records are associated with your account or workspace; they are not anonymous.
When you select a photo or video, the selected content is uploaded; when you record and send a voice message, the recording is uploaded. Contact sharing sends only the selected contact's name and the phone numbers you select, not your entire address book. You can manage camera, microphone, contacts and photo access in iPhone settings. Declining permission may limit the corresponding feature.
Notifications and calendar
Apple push tokens, app installation/session identifiers and your reminder preferences are processed to deliver notifications and Live Activities. These identifiers are linked to your account; they are not advertising identifiers. Task names or message previews may appear on the Lock Screen according to your settings. You can manage notifications and Live Activities in the app and iPhone settings.
The optional Calendar/Reminders integration exports selected Hokush tasks to the corresponding app on your device. It is not used to upload unrelated personal calendar or reminder content to Hokush servers.
Android permissions and device features
On Android, you can manage microphone, notification and optional calendar permissions in the app and Android settings. Photos, videos and files are selected with system pickers; camera photos are taken with the device camera app. Contact sharing sends only the reviewed name and phone number after you tap Send, not your entire address book. Declining permission may limit the corresponding feature.
Optional calendar export writes selected tasks to the chosen device calendar; unrelated events are not uploaded to Hokush. Your calendar provider may sync exported events under your account settings.
Android notifications
Android remote notifications use Google Firebase Cloud Messaging after in-app opt-in and system notification permission. Processing includes a per-installation Firebase identifier, app/SDK information and the link between that installation and your Hokush account/session. Limited identifiers, not task or message text, are sent in the notification payload; the app rechecks your access to the relevant record.
Firebase Analytics and BigQuery delivery export are disabled. This does not eliminate necessary provider processing, and turning notifications off does not mean immediate erasure of all historical provider records.
Android QR sign-in
QR sign-in uses Google Code Scanner/ML Kit. Its documented processing can include device/app information, device or installation identifiers, diagnostic/usage data and auto-zoom scan-session, zoom and potential barcode bounding-box signals. This is separate from whether Firebase Analytics is enabled. The short-lived pairing proof is sent to Hokush to link your account.
Security records and support
Crash reports you allow Apple to share with us and technical error records from services used by the app may be reviewed to diagnose issues and maintain service reliability. These reports may contain device, app-version or support-request-related information; they are not used for advertising.
Session and activity timestamps, task changes, read/reminder responses, technical error information and security records derived from IP addresses are processed for access security, abuse prevention, synchronisation and troubleshooting. Masked or hashed records are not considered anonymous if they can be linked to an account.
Contact details, descriptions and attachments you provide in a support request are used to investigate the issue. For inappropriate-content reports, the necessary message information, attachment names/types, your explanation and relevant account identifiers are reviewed by authorised TeknoGrafi administrators. Do not include passwords, verification codes or unnecessary personal information in support requests.
Security and service providers
We use encrypted connections in transit, access controls, logging and appropriate technical and organisational measures. Only necessary data is shared with service providers under contractual confidentiality and security obligations.
Sign-in and automated abuse protection
If you choose Apple or Google sign-in, authentication takes place with that provider. Hokush processes the provider identifier and the name/email supplied by the provider to connect your account. Hokush does not receive your provider-account password.
Web sign-in and registration may use Cloudflare Turnstile to prevent automated abuse. For this purpose, Cloudflare processes security signals such as IP address, browser/connection characteristics and the visited site. This service is not for advertising targeting. See the provider's detailed notice: Cloudflare Turnstile Privacy Addendum.
Shared work and your data rights
When you join a business or shared task, your contributions are visible to authorised people in that workspace. Leaving the business does not automatically delete shared tasks. Account deletion is a separate process: personal data, including personal information in contributions, falls within the deletion request. Accepting the terms does not waive these rights. Other people's records and shared process information that contains no personal data can be preserved without closing the whole business. Access and retention are separately restricted for records that must be kept by law.
Retention and deletion
Data is retained according to applicable subscription, contract, evidentiary, security and statutory periods. Account closure and data requests are carried out unless a legal retention obligation applies.
The target for removing the Hokush account and eligible active data is 7 days. Our email provider Resend's email and delivery logs have a 30-day retention period and a further 7-day backup cycle, measured from the relevant sending time; the account removal notice also creates an email copy. Historical copies in Hokush encrypted database backups are cleaned under the existing 30-day policy. Provider and backup copies are tracked separately from the active account. An account removal notice does not confirm erasure of all copies; unconfirmed or overdue cleanup remains open. Only necessary, limited encrypted contact and timing information is available to the authorized team for follow-up, and the contact copy is removed once provider cleanup is confirmed.
Contact
Contact our support team about privacy or personal data requests. Privacy support