Can clients see every team conversation?
Visibility depends on role and sharing permissions. Separate client-facing conversations from internal team discussions and check which fields and files are available through external sharing.
HOKUSH / AGENCY OPERATIONS
Agency work management: keep requests and delivery in context.
Hokush helps agencies track work through job cards, team and client conversations, files and target dates.
What is agency work management?
Agency work management means tracking client requests, responsibilities, target dates, revision decisions and delivery status together. It keeps the reasons and progress behind the work visible alongside the task list.
How can you organise a campaign request?
Clarify the request
For example, a client requests a social media campaign. Add its purpose, deliverables and supporting files to a job card. Resolve missing details in the job conversation.
Assign responsibilities and a target
Assign the relevant team members and choose a target date. Use your agency’s workflow statuses to show the current stage.
Keep revisions with the work
Keep client-facing feedback in the shared conversation and internal evaluation in the appropriate team area. Use file and message history to follow the context of decisions.
Review delivery and records
Check deliverables before updating completion status. Track any job amount and invoicing record separately; an invoiced mark does not mean payment was received.
What should a useful brief contain?
- Purpose and target audience
- Deliverables and supporting files
- Responsible team members
- Target date and time, if needed
- Who provides revisions and their expected scope
Questions agencies ask
Does it automatically import WhatsApp requests?
This page does not promise an automatic WhatsApp integration. You can transfer a request into a job card to track it. The website’s WhatsApp button contacts the Hokush team.
Does AI manage work automatically?
The workflow described here is managed by your team. The AI vision is not presented as an existing automatic task or decision feature.
What should an international team check?
Marketing pages are available in Turkish and English. English support in the application is being expanded. Before purchasing, check TRY pricing, tax and billing fields, and your support needs.