Frequently asked questions about Hokush
Short answers about work management, client requests and external sharing. Explore the linked guides for detailed workflows.
What is Hokush used for?
Hokush brings job cards, team conversations, client communication and files into the same work context. Use it to follow responsibilities, work status and target dates.
Agency work managementHow can I track client requests?
Clarify the request scope in the job description and set responsibility and a target date. Direct request creation in the client view depends on roles and workspace permissions.
Client request managementHow does client workspace access differ from a sharing link?
Client workspace access depends on roles and permissions. An external sharing link presents selected information and files for one job. Choose the access scope to match the work.
Client portalDoes a sharing link show every file?
Files are selected separately for sharing. Enabling the conversation does not grant access to every file. Review shared files and job fields before sending a link.
File and access controlsCan I close a sharing link?
You can set the link’s expiry or revoke sharing. Revocation does not delete files or messages from the job, and it does not recall files already downloaded.
Sharing accessHow can I distinguish a revision from a scope change?
Compare the change with the brief’s deliverables and acceptance criteria. A correction to an agreed deliverable may be a revision; clarify scope, timing and responsibility again when new deliverables or channels are requested.
Brief and revision templatesWhat is the scope of Turkish and English support?
Marketing content is prepared in Turkish and English. English application coverage is being expanded; translation of all screens is not yet complete. User-written jobs, messages and custom field content are not automatically translated.
Ask about language supportHow can I contact the Hokush team?
Find service provider details on the contact page or message +90 532 717 68 12 on WhatsApp.
Contact detailsHow do I receive the registration verification code?
The one-time password (OTP) for account registration is sent to the email address you provide when registering. SMS is not used for registration verification. If the code does not arrive, check your email address and spam folder, then use the resend option on the registration screen.
Get registration verification supportIs Hokush AI available to use today?
Hokush AI described on the marketing page and in the manifesto is a long-term product vision. This description does not mean the stated AI capabilities are available today. Evaluate the features currently present in your workspace, and confirm availability with our team before relying on a particular AI capability for a purchase decision.
Read the Hokush AI vision